Production & Delivery Services

Production & Delivery Services

The production and delivery of learning material is still one of the major fields which is outsourced to special providers.

In the Learning Agency Network, production and delivery services are listed to cover the whole lifecycle of educational resources (currently in preparation, to be finished by the end of October 2011):

1. Program development

2. Course Design

3. Course Infrastructure

4. Courseware Production

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  • Program development ( 0 Articles )

    Program Development

    The development of educational programs is crucial for many organisations when changing e.g. ERP software, business processes, compliance regulations etc.

    Suddenly a huge demand for organisational training activities occurs, which can be characterized by content, organization, technical implementation and execution time. Specific components of the courses and programs include learning objectives and methods, target group orientation, responsible trainer, (technical) resources and time schedules.

    Today, everyone is aware that who has the most competent, innovative, adaptive and highly motivated employees, will thrive the 21st century. Following the strategic plans of HR and top management can be vital for the success of a program development - in particular follow-up activities and evaluation cycles which are going beyond the training courses are highly recommended.

    Three areas can be distinguished which are important to be considered for the program development:

    1. Professional qualifications: Adaptation to changing technological and organizational conditions (knowledge, comprehension, application of new systems), because shorter product cycles and manufacturing and a variety of product launches require new expertise.
    2. Social competence: the improvement of interpersonal skills (selling, speaking, moderating, presenting, etc.), because it is more and more about collaboration in teams.
    3. Problem Solution: Independent development of new routes not in non-standard situations (self-control, leadership skills, greater motivation for training) is of increasing importance.

    The Learning Agency Network offers a wide range of services related to program development for companies, including the on-the-job, off-the-job and near-the-job training activities and peer learning strategies.

    The development of educational programs can be very complex and consists of several methods like e.g. group works, quality circles, communities of practices, learning islands, blended learning and eLearning.

    Solutions:

    We are currently offering...

    • Consultancy
    • Needs analysis
    • Target group analysis
    • Competence Profiling
    • Train-the-trainer
    • Training plans
    • Change Management
    • Internal Marketing
    • Evaluation
    • Follow-up programs
    • Cost & ROI calculation

    Please consider also the following existing categories in this section:

    • Course Design
    • Course Infrastructure
    • Courseware production

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  • Course Design ( 0 Articles )

    Course Design

    The course design is placed normally after the educational program development and before setting up the infrastructure resp. generating courseware. Often, training courses are dedicated to specific job roles and are consisting of several learning modules. Course or learning design has been tremendously changed in the last 10 years due to web 2.0 and virtual environments. Today, there are various possibilities to create a course based on self-reflection, interaction between peers, and finally the model of learner-teacher-relationship.

    Our solutions:

    We are currently offering...

    • Consultancy for course design
    • Research on course design
    • Guidance for mediating artefacts
    • Course design processes and methods
    • Peer learning designs

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  • Course Infrastructure ( 0 Articles )

    Course Infrastructure

    Here, we mean the course infrastructure which is mainly important for blended learning and eLearning settings. There are a couple of solutions out there, commercial Learning Managament Systems (LMS) or Learning Content Management Systems (LCMS), but also non-commercial Open Source. Also the range of purchasing or renting an infrastructure is very large. 

    All of the current LMS or LCMS are offering user, course and file management. Beyond the standard functions, the LMS differ in the communication tools they are offering e.g. Web 2.0 links, the tracking of the learner progress and its impact on the organisation (through reports). 

    More elaborated LMS are offering also a good management for job profiles (e.g. by department), skill management, ePortfolios, certifications and much more.

    The selection of the right course infrastructure is absolutely crucial and it is strongly recommended to not just go for the first solution but to base the decision on a detailed requirement analysis.

    Our solutions:

    We are currently offering...

    • Courseware Infrastructure Consulting
    • LMS and LCMS vendor analysis
    • Implementation of LMS and LCMS
    • Maintenance and hosting of LMS and LCMS
    • Evaluation and Upgrading of LMS and LCMS

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  • Courseware Production ( 0 Articles )

    Courseware Production

    After the program development, the course design and setting up the course infrastructure, the actual courseware can be developed. According to target group and learning needs, the courseware is often a mix between paper based and eLearning material.

    Producing courseware can be aligned on 4 categories:

    1. Learning Design
    2. Pedagogy
    3. Media Design
    4. Content

    Together with international experts, the Learning Agency Network has recently developed a quality grid for eLearning courseware, called epprobate (www.epprobate.com), which is based on these categories. 

    Our solutions:

    We are currently offering...

    • Paper based Training (User Guide/Manual, Policies and Procedures, Job Aid/Courseware Aid, Self-study Tutorial etc.)
    • Online Training (Online Courseware, Software Simulation, etc.)
    • Peer Learning (Rapid Learning, Web 2.0, Knowledge Management Systems, etc.)
    • Application Development (Mobile Learning, Software Applications, Web Applications etc.)
    • Additional Services (Web Development, Marketing Collateral, Audio & Video Production etc.)

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