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Communication training for Service Partner

CommunicationIn the Learning Agency Network, Service Partner are having the possibility to communicate services to clients and to manage service experts. Our Service Partner are primary educational experts, either from companies, universities, associations or even governmental organisations. This means that they have no experience nor practice in what we commonly call "marketing and sales".

Since LANETO wanted to support its Service Partners, we thought about teaching them methods of traditional marketing and sales via highly reputed experts in this fields, to whom we have contact to. But whilst designing the training, we figured out that it wouldn't be very helpful to teach marketing and sales to an educational expert - even more: We were suddenly convinced that traditional forms of marketing such as advertising will decline anyway. Instead of marketing and sales, which implies that the process of marketing and sales would be the most important, we simply called it a "Communication Training" to push the product or service in the foreground.

In the first week, we started with a simple "buying and selling" activity in order to get a feeling on what our decisions to buy are based upon. Everyone had to sell a product and to buy a product. We left it to the sellers to decide about the price and their own margin. The results were quite astonishing: Whilst many participants have assumed that the cost-quality ratio would be very important for the decision, it was actually the trust between seller and buyer which was the most important.

The excercise was then widened in the last week: Best Practices of marketing have been analysed and discussed. Out of our synthesis', we developed a vision on how marketing will look like in the future and what tools will be used.

In this week, we had a closer look at ourselves and conducted personal interviews with each other in which we asked questions about our skills, interests and future plans. Based on the individual profiling, campaigns will be elaborated in the next week and be more specified in the last week.

It has been so far an amazing experience to participate in this very active and engaging course, thanks to our communication trainer Sara Rafi who is doing an outstanding job.

 

OER Services Roll-Out

OER Services Roll-Out

Yesterday evening, the OER Services have been officially roll-out within a reception in LANETO's headquarter. The OER Services shall bundle the OER related activities of experts and partners of the Learning Agency Network - but also feed in the current discussions of leading stakeholders.

Unfortunately, Andreas Link, Director of the OER Services, couldn't attend the event due to a medical treatment. On his behalf, Rolf Reinhardt, one of the co-founders of the OER Services has outlined the next steps after the roll-out.

One of the first activities will be the design of an online course for becoming a "Certified OER Expert". Already now, many of the leading OER stakeholders from European and international organisations have expressed their interest to evaluate this course and shape it together with the OER Services Team. If you would like to join this team and thus participate for free in the pilot course (starts on the 6th of June), please write an email to Diese E-Mail-Adresse ist gegen Spambots geschützt! Sie müssen JavaScript aktivieren, damit Sie sie sehen können. .

Two pilot projects are currently envisaged: One promoting the use of Virtual Laboratories for Engineering Education, the other one designing an entire VET center in Ethiopia, which shall be mainly based on OER usage. Rolf Reinhardt explains: "The project in Ethiopia could provide us with valuable experiences when building up a VET center from the scratch and how OER can be used for it, whereas the Virtual Laboratories could have a side effect which is the collaborative creation process of educational material along the potential usage."

More information on www.oer-services.com

   

@epprobate: LANETO congratulates the first round of certified experts!

The Learning Agency Network is congratulating our first certified experts! Based on an assessment, a consortium run by Harvey Mellar, Director of epprobate, selected eLearning quality experts from all over the world. After 9 weeks of online training, including several reviews and engaged discussions, 11 professionals got awarded with the Certificate of Expertise:

epprobate Certified Head Reviewer

The certificate has been issued to:

For the next course (start by mid of April in the Learning Agency Network Academy), 28 eLearning quality experts have already indicated their interest to participate. The experts are mainly researchers, but also people from different national eLearning associations and from industry. LANETO has opened a waiting list and we are currently also elaborating an improved system that allows the training in around 6 weeks.

If you are interested to participate in the online course, please send an email to Diese E-Mail-Adresse ist gegen Spambots geschützt! Sie müssen JavaScript aktivieren, damit Sie sie sehen können. to get more information.

   

First training for Language Partner started this week

After having conducted now several systemic needs analysis' in English, we have developed a solid basis for this service. Since LANETO aims to provide this analyis also in other languages, a course on "Conducting a Systemic Needs Analysis" started this week.

It lasts 4 weeks and contains 4 modules:

  • Week 1: Raising awareness on your personal limitations, the client and developing a systemic view.
  • Week 2: Drafting your personal requirement analysis and conducting an interview with a potential client in real-life scenarios.
  • Week 3: Combining service fields, identifying experts in your language and facilitating the second round of a systemic needs analysis.
  • Week 4: Learning how to communicate with different stakeholders from general public, to journalists, experts and clients, also by using technology.

Read more about the systemic needs analysis.

   

New online course available: E-learning 2.0 & Blended Learning Essentials Workshop

Many companies would like to use the potential of eLearning - however, they don't know how and where to start.

Together with skilled experts from our network, the Learning Agency Network offers now an online course which has been specifically designed for trainers and training managers with no or only a few experiences in eLearning.

You will learn based on real-life examples how to plan, realize and evaluate eLearning and Blended Learning activities in your organisation. The highly inteactive and engaging course is based on mainly asynchronous communication between the participants, thus you can decide when and where you are learning, if on the job or at home during the week-end. 

The trainer, Dimitris Tolis, has more than 1,000 hours of experiences in “Train the e-learning Trainer and Organizer” and other Blended Learning Workshops, at the Greek Ministry of Finance Training School, the Hellenic Army, and many private companies. 

Please find more information on the course here.

   

Short video introduction to LANETO

We have just uploaded a video featuring LANETO's core services and service development:

   

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